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Relative importance of knowledge portal functionalities: A contingent approach on knowledge portal design for R&D teams

  • Hanyang University
  • Chonnam National University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Scopus citations

Abstract

Many research and development (R&D) organizations and teams currently use a specialized knowledge portal (KP) for research collaboration and knowledge management. However, R&D organizations adopt whole portal functionalities without considering their R&D team or the team's task characteristics. The motivation of this study comes from this typical lack of consideration. This study proposes that the degree of importance of specific KP functionalities may be affected by the particular context in which R&D teams handle knowledge. The objectives of this research are to identify functionalities that are relatively important of KPs based on the specific team and the team's task characteristics. This research attempts to provide implications that can be used to design and implement KPs for R&D teams. Based on a field survey with 142 researchers in government-sponsored research organizations in Korea, we found that researchers perceive communication, collaboration, and connection functionalities as being important when their team sizes are large or their team members are distributed. Also, the coordination functionality is more important when the research type relates to commercialization projects than when the team is involved in basic-level research projects. We discuss interpretations of the results and implications on KP design.

Original languageEnglish
Title of host publicationProceedings of the 41st Annual Hawaii International Conference on System Sciences 2008, HICSS
DOIs
StatePublished - 2008
Event41st Annual Hawaii International Conference on System Sciences 2008, HICSS - Big Island, HI, United States
Duration: 7 Jan 2008 → 10 Jan 2008

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference41st Annual Hawaii International Conference on System Sciences 2008, HICSS
Country/TerritoryUnited States
CityBig Island, HI
Period7/01/08 → 10/01/08

Bibliographical note

Funding Information:
Selecting target audiences was supported by Korea Research Institute of Standards and Science (KRISS), Korea Research Institute of Bioscience and Biotechnology (KRIBB), and other government-sponsored research organizations that allowed contact with their researchers and provided contact names and addresses of researchers. We called all of their R&D team members by phone before distributing our survey questionnaires, and with a brief introduction of our survey we asked if they would be able to respond to the survey. Under their acceptance, we sent the questionnaires to them with small gifts via mail.

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